Our Strategy

Sustainability Vision 2030+

Sustainability Vision 2030+ (SV2030+) drives our evolution from a leader in sustainability to becoming a sustainable business leader, by focusing on the sustainability topics most relevant to our business.

SV2030+ builds on our previous sustainability strategy, SV2030, which reached its halfway point in 2024. We have redefined our priorities and commitments after assessing our material sustainability topics and adjusting to changes in our Group structure and reporting scope.

Three pillars define our SV2030+ sustainable business approach: Future-Fit Places, Organisational Resilience, and Enriched Lives.

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Sustainable Property Lifecycle

The Group is taking steps to standardise sustainable practices during different stages of property development, advancing our sustainability strategy and creating shared value.

Stage 1
Stage 2
Stage 3
Stage 4
Stage
1
2
3
4
Stage 1

Design and Build

The Group’s policies outline its sustainable building certification commitments (e.g. BEAM Plus, LEED, WELL, etc.) for new and existing projects, as well as approaches to manage climate risks and other environmental and social impacts along the supply chain.

Stage 2

Sustainable Finance

Through different kinds of sustainable financing instruments in line with international frameworks and standards, we drive capital towards impactful projects such as green and healthy buildings and other sustainable projects in our ecosystem businesses.

Stage 3

Operations

We strive to reduce our adverse environmental and social impacts during the operation stage of our managed properties through continuous resource efficiency enhancements and measures to improve health and well-being of our customers, tenants and users.

Stage 4

Engagement

To create shared value with all shareholders and enrich our businesses, we actively engage tenants, customers and other stakeholders to promote and support the adoption of sustainable practices within the communities we serve.

Sustainable Finance

Sustainable Finance is a key driver for growth and a natural extension of our sustainability commitments. Building upon a robust record in sustainable financial innovation – from green instruments to sustainability-linked initiatives – we leverage opportunities from sustainable finance to drive the creation of impactful initiatives that echo SV2030+.

Our Stakeholders

Understanding our stakeholders’ needs and concerns improves our business resilience and helps us stay relevant. We proactively seek stakeholders’ feedback on how effectively we integrate our sustainability strategy into our business and initiatives to create shared value for all.

Ways we engage

  • Surveys, interviews and focus groups
  • Intranet, employee mobile apps and e-newsletters
  • Training activities and talent development programmes
  • Employees’ competitions and team-building activities
  • Town hall meetings and forums
  • Task forces and committees
  • SV2030 action plan development and implementation facilitation
  • Volunteering in the community
  • Early risk flagging mechanism and semi-annual key risk reporting mechanism
  • Whistleblowing system

Ways we engage

  • CSV Lease (environmental targets, sustainable workshops and events, sustainable operation guideline)
  • Surveys and interviews
  • Meetings, seminars and visits
  • Tenant mobile apps such as WorkPro and Home+ (NWCL), K11 ATELIER (within K11 app) and Nework (within Artisanal Living app)

Ways we engage

  • Surveys, interviews or focus groups
  • Corporate events and visits
  • Club memberships such as New World CLUB, NWCL Club and KLUB 11
  • Customer mobile apps such as Artisanal Living and the K11 app
  • Social media platforms
  • Corporate websites

Ways we engage

  • Corporate websites
  • Public/community events
  • Community initiatives such as Share for Good and New World Springboard Programme
  • Volunteering

Ways we engage

  • Tendering and procurement processes
  • Training and briefings
  • Audits and performance review
  • Surveys and meetings

Ways we engage

  • Annual General Meetings and results announcements
  • Annual and interim reports
  • Corporate websites
  • Roadshows and investor meetings
  • Regular newsletters
  • ESG awards and ratings

Ways we engage

  • Surveys
  • Media interviews and releases
  • Company events and visits
  • Feedback and responses to media enquiries

Ways we engage

  • Technical site visits
  • Membership
  • Regular meetings and dialogues
  • Conference presentations and participation
Ways we engage
  • Joint projects
  • Surveys
  • Regular meetings and dialogues
  • Company events and visits
Ways we engage
  • Responses to public consultations via professional institutions
  • Regular meetings and dialogues
Ways we engage
  • Surveys
  • Company events and visits
  • Exchange in professional institutions